Welcome to the Shipping Policy of Zellica.shop. We are dedicated to delivering your Cosmetic Storage Boxes safely, swiftly, and reliably. As an international online retailer serving customers across the United States and global markets, we have structured our logistics operations to ensure complete transparency, predictable delivery schedules, and exceptional customer satisfaction. This policy outlines our shipping timeframes, handling workflows, costs, tracking mechanisms, and policies regarding delivery exceptions.
Zellica.shop is proud to offer FREE Shipping Worldwide on every single order placed on our storefront.
We ship our Cosmetic Storage Boxes to residential and commercial addresses across the United States, Canada, the United Kingdom, the European Union, Australia, and various international destinations. If your location is supported at our checkout page, we deliver to your doorstep.
To ensure rapid dispatch, orders are processed efficiently according to our daily operational schedule:
Order Cut-Off Time: 2:00 PM PST (GMT-08:00 Los Angeles). Orders placed Monday through Saturday before 2:00 PM PST enter fulfillment processing on the same business day. Orders placed after the cut-off time or on Sunday enter processing on the following business day.
We maintain a strict and predictable fulfillment schedule. Our delivery calculation formula is explicitly defined as follows:
1 Business Day Handling + 4–7 Business Days Transit = 5–8 Business Days Total Delivery Time
Transparency is vital to our operations. Within 24 hours after your order has been dispatched from our warehouse, our system automatically generates and emails a formal shipping confirmation containing your unique tracking number and direct tracking links. You can monitor your Cosmetic Storage Box shipment in real-time until it arrives at your doorstep.
While we consistently meet our 5–8 business day delivery window, external factors such as severe weather events, major holiday shopping surges (e.g., Black Friday, Christmas), or international customs inspections can occasionally cause minor transit delays. If your shipment experiences an unexpected stall, our customer support team is available via email, phone, or live chat to assist you.
Customers are fully responsible for providing accurate and complete shipping details at checkout. If an incorrect address is submitted, please contact info@zellica.shop immediately. If the package has not yet dispatched, we will update the address. If the package has already shipped, we must wait for it to be returned to sender by the carrier before reshipping. Zellica.shop is not liable for delivery losses resulting from customer-provided address errors.
For international shipments outside the United States, orders may occasionally be subject to local import duties, customs tariffs, or value-added taxes (VAT) levied by the destination country’s customs authority. Customers are responsible for paying any applicable local import fees. We recommend checking with your local customs office prior to ordering for specific regional regulations.
To optimize delivery speed, large orders containing multiple Cosmetic Storage Boxes may occasionally be split into separate parcels shipped from different fulfillment hubs. If this occurs, you will receive individual tracking numbers for each package at no additional cost to you.
If the carrier attempts delivery and no one is available to receive the package, a delivery notice is typically left with instructions for rescheduling or local pickup. If a package is marked as lost in transit by the carrier after a formal trace investigation, Zellica.shop will immediately dispatch a free replacement or issue a 100% full refund.
At Zellica.shop, we strive to make receiving your Cosmetic Storage Boxes as smooth and transparent as possible. With free worldwide shipping, fast 1-day handling, transparent transit times, and robust tracking support, your satisfaction is guaranteed from checkout to delivery.